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SISCAQU019 - Supervise patron safety in aquatic locations


Students will learn the knowledge and practical skills required to supervise patrons, aquatic venues or an aquatic activity. Guided by legislation, Australian standards, industry codes of practice as well as organisational procedures, students will develop the knowledge and skills to promote compliance and minimise risk. 

Students will also learn to identify and respond to potential hazards and emergencies using discretion and judgement effectively and promptly. This includes responding to unexpected situations requiring pool closure and dealing with breaches of safety rules, managing unsafe patron behaviour and at-risk persons with special needs. 

This unit applies to those working in aquatic settings or environments such as swimming pools and other aquatic recreation facilities. This unit of competency stands alone and incorporates the content of the following unit:

  • SISCAQU019 - Supervise patron safety in aquatic locations

Units Delivered

The following units will be included in your certificate:

SISCAQU019 - Supervise patron safety in aquatic locations

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face Face to Face contact time of at least 7 Hours 30 Mins
Online with face-to-face assessment Face to Face contact time of at least 3 Hours 30 Mins

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Physical capability to be able to meet the demands of the practical demonstration skills including:
  • Visual acuity to scan and patrol the aquatic venue effectively, monitor patron activity and identify hazardous patron behaviours that pose a risk to the individual and other patrons as well as identify emergency situations
  • Ability to inform patrons of unsafe behaviour and clearly, courteously and constructively provide information about safety rules to support compliance and safety as well as communicate emergency situations
  • Literacy and numeracy skills to be able to meet the demands of the course including:
  • Interpret detailed workplace policies and procedures for venue supervision, risk management of patron safety and emergency response
  • Provide clear and unambiguous verbal and non-verbal communications to staff, activity leaders and patrons
  • Resolve diverse and unexpected safety incidents promptly and decisively

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

This certificate does not require renewal

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Practical scenarios :

  • Recognise and respond to three (3) situations:
    • Unsafe patron behaviour which results in breaches of safety
    • At-risk person with special needs
    • An emergency situation resulting in pool closure
  • Participate in a discussion with an aquatic industry leader to clarify safety rules for the activity
  • Documentation – complete an Incident Report form 

Theory assessment – A written exam consisting of multiple-choice and short answer questions must be completed at the end of the training session. Students must answer all questions

This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909